Zeno's Paradox
While critical thinking may not make up for a lack of knowledge, it is essential for gaining knowledge.
Wednesday, October 01, 2003:  
Human Factors, Critical Thinking, Management:
Striving for Quality Requires Humility
In a recent discussion on a private list, Rolf Molich of DialogDesign surprised me with the following statements:
Do we have a problem? You bet!

Part of the solution is that we start discussing our own problems more openly instead of constantly glorifying our work and assuming that "the others" are just not clever enough to understand the wonderful work we are doing. I readily confess that every time I have been criticized by one of my clients, they have always had a very important point.

Quality! Humility!
I wish more had this attitude or just follow this great advice. More comments shortly...

If you're not already aware, Rolf has some great research findings on his company website.

    -  Ron  12:02 PM

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